At Loon Vapes, we proudly provide shipping services across the United States for both individual customers and wholesale buyers. Whether you are purchasing a single order for personal use or placing a larger wholesale order for your business, we offer a convenient and reliable ordering experience. Our goal is to make accessing quality Loon vape products simple with secure processing, dependable delivery, and discreet packaging where available.

Order tracking labels are printed as they come in however orders are only fulfilled M-F 8am – 12pm PST. Orders received by 12pm PST M-F usually ship the same day however weather and or holiday seasons may delay this process. Shipping speed is subjective to the level of service that was selected at time of checkout (priority 2 day vs ground 4 day i.e.). Please note that these times are not guaranteed but are a general estimation. We do ship on weekends and on Federally recognized holidays.

At Loon Vapes, we strive to provide a fast and reliable delivery experience for all Loon Air Plus Vape orders. Shipping times are estimates and may vary due to carrier delays, weather, holidays, order volume, or other factors outside our control.

All orders are shipped through trusted third-party carriers, and tracking updates may occasionally be delayed. Packages may arrive 1–2 business days after the estimated delivery date.

To ensure smooth delivery, please provide accurate shipping details and any required access instructions for apartments, gated communities, or business addresses. We appreciate your understanding and are committed to making your Loon Air Plus Vape shopping experience simple and secure.

All Loon Vapes orders containing vape products require an adult signature upon delivery, as required by federal regulations. If no eligible adult is available, the carrier may attempt delivery again before returning the package to our warehouse.

Returned packages may be eligible for a refund after deducting applicable shipping costs and adult signature fees. To avoid delays, we recommend having an approved adult available to receive and sign for your Loon Air Plus Vape delivery.

Yes we ship in plain mailers and boxes and our company name will appear as “Loon”

We Ship from our California based warehouse.

You will receive a confirmation email with a tracking number once your order has shipped. You can also track your order through your order history in your account. If you’re still having trouble, please Contact Us and select the message type “Shipping Inquiry”. In the body, include the order number and the date the order was placed.

At Loon Vapes we work to process and ship your Loon Air Plus Vape orders as quickly as possible. Orders placed before 12:00 PM PST, Monday through Friday, are typically processed and shipped the same day when fulfillment capacity allows. Orders placed after this time, as well as weekend orders, are generally processed on the next business day.

Shipping times may be affected by holidays, high order volumes, staffing availability, carrier delays, or other circumstances beyond our control.

Once your order has been shipped, a tracking confirmation will be sent to your email. Please check your spam or promotions folder if you do not see it. Tracking updates may take up to 48 hours to appear after shipment.

Customers are responsible for providing accurate and complete shipping information. Incorrect or incomplete addresses may result in delayed deliveries, returned packages, or delivery issues.

For orders requiring an adult signature, the carrier may make up to three delivery attempts before returning the package to Loon Vapes if no eligible recipient is available.

If your Loon Vape order is experiencing a delay, please allow up to 2 business days after the estimated delivery date before contacting our support team, as carrier tracking updates and deliveries may occasionally be delayed.

If your package is marked as “Delivered” but you have not received it, please check with household members, neighbors, building management, or your leasing office before reaching out to us.

If your order remains missing for more than 2 business days after being marked delivered, please contact Loon Vapes Customer Support so we can review the situation and determine the appropriate resolution.

For any questions or assistance with your order, please contact our support team through our Contact Page.

At Loon Vapes, we process orders quickly to ensure your Loon Air Plus Vape products are shipped without unnecessary delays. If you need to cancel an order, please contact our support team as soon as possible. Cancellation requests can only be accepted if the order has not yet been processed or shipped.

Once an order has entered processing, fulfillment, or has already been shipped, it cannot be cancelled, modified, or changed.

Our customer support team is available Monday–Friday, 9:00 AM–5:00 PM PST. Messages received outside business hours may be answered on the next business day, and your order may already be in processing by that time.